SU20-H-RG

SU20 Compact Dual UHF Microphone Sets

171.907UK

Introduction

Thank you for choosing the Chord SU20 wireless system. This professional wireless set provides a dual high quality UHF radio microphone system for freedom of movement without loss of audio quality. The SU20 uses Chord’s NU4 technology to enable 2 sets to operate together on separate frequencies (ensure 2 sets with different carrier frequencies). Please read this manual before using this equipment in order to avoid damage through incorrect operation and to get the best performance from your purchase.

Package Contents

  • SU20 UHF wireless receiver
  • 19” rack mounting brackets
  • 2 x UHF aerial
  • 2 x BNC antenna cable (for front panel mounting)
  • 2 x transmitter (SU20-H handheld and/or SU20-B bodypack)
  • 2 x neckband and 2 x lavalier microphones (SU20-B only)
  • 1 x neckband and 1 x lavalier microphone (SU20-C only)
  • Mains power adapter
  • 6.3mm mono jack lead
  • 4 x 1.5V AA battery

If you find any accessory is missing or the product has arrived with any problems, contact your retailer.

These products contain no user-serviceable parts inside. Do not attempt to try to fix or modify these items yourself as this will invalidate the warranty. We recommend you keep the original package and proof of purchase for any possible replacement or returned demand.

Warning

To prevent the risk of fire or electric shock, do not expose any of the components to rain or moisture.

If liquids are spilled on any component, stop using immediately, allow unit to dry out and have checked by qualified personnel before further use.

Avoid impact or heavy vibration to any of the components, dropping the microphone can cause capsule failure. No user serviceable parts inside transmitter or receiver - refer servicing to qualified service personnel.

Safety

  • Ensure that the correct power adaptor is used with adequate current rating (350mA minimum) and that the mains voltage is as stated on the adapter.

  • Avoid ingress of water or particles into the transmitters or receiver

  • Use alkaline or NiMH batteries in the transmitters and remove if unused for long periods.

  • Observe the correct polarity when replacing batteries

Placement

  • Keep all components out of direct sunlight and away from heat sources.

  • Do not place heavy objects on top of the receiver or transmitters

  • If rack-mounting, use rack ears provided and do not place heavy equipment above the receiver.

  • 2 receivers may be mounted side by side in a single 19” rack space using the supplied jointing plate.

  • Keep the transmitters and receiver away from damp or dusty environments.

Cleaning

  • Use a soft cloth with a neutral detergent to clean the body of the handheld transmitter and receiver.

  • Lightly damp sterile wipes may be used on the microphone grille for hygiene purposes

  • To avoid damage, do not use solvents to clean the components

Receiver Front Panel

| No | Description | |-----|-----------------------------------------| | 1. | Power on/off switch | 2. | RF carrier signal indicator - Channel A | | 3. | AF audio signal indicator - Channel A | | 4. | VOLUME control – Channel A | | 5. | RF carrier signal indicator - Channel B | | 6. | AF audio signal indicator - Channel B | | 7. | VOLUME control – Channel B |

Receiver Rear Panel

No Description
8. DC power input jack
9. BNC antenna connector - Channel B
10. Unbalanced 6.3mm jack output CH. A+B
11. Balanced XLRM output - Channel B
12. Balanced XLRM output - Channel A
13. BNC antenna connector - Channel A

Transmitters

No Description
14. Antenna
15. LED indicator
16. On/off switch
17. 3.5mm jack socket (beltpack only)
18. Gain control (beltpack only)
19. Battery compartment

Note: If replacement transmitters are required, these must be genuine Chord branded transmitters

which transmit the correct pilot tone to match with the receiver. Transmitters which have the

same carrier frequency but not the correct pilot tone will not work with SU-series receivers.

The SU20 system can allow 2 sets to be used together with Red, Green, Blue and Yellow channels working independently without interference with each other.

Setting Up

Insert the supplied AA batteries into the handheld transmitter by carefully unscrewing the base to reveal the battery compartment inside the microphone body, connect the batteries (ensure + and - are the correct way around for each cell) and carefully screw the base back on.

For bodypack transmitters, gently pull downward at the inset on the front of the beltpack and flip forward the front cover to reveal the battery compartment. Insert 2 x AA batteries (ensure + and - are the correct way around for each cell). Connect the 3.5mm jack connector from the neckband or lavalier microphone to the input on top of the bodypack transmitter and rotate to secure the thread.

Position the receiver within the best available line of sight to the transmitter and connect the DC jack of the supplied power adapter to the receiver and the plug-top to the mains outlet.

Connect the 2 UHF antennas to the BNC connector on the rear panel or alternatively, attach each to the supplied rack mounting brackets, connecting via the BNC extension lead supplied.

Turn mic levels for CH. A and CH. B down on the receiver.

A choice of unbalanced 6.3mm jack or balanced XLR output is available on the rear panel of the receiver. Connect the supplied 6.3mm jack lead for a mix of both channels or optionally, connect an XLR lead to each balanced XLR output for 2 independent outputs.

Turn down the volume of any equipment (mixer, amplifier etc.) that the signal will be fed into and then connect the jack lead or XLR leads to the equipment.

Warning! - take care not to point the microphones towards speakers – this can cause damaging feedback (loud whistle or howling noise) – try to aim the microphone away from the speakers.

Operation

Switch on power to the receiver unit.

Move the switch on each handheld transmitter to the fully up position (ON) and gradually increase the microphone level on the receiver (for bodypack transmitters, move the top slide switch to “ON”), then increase the volume on the mixer or amplifier until the sound from each microphone can be heard through the equipment.

Note: if output is low from the neckband or lavalier microphone, it may be necessary to adjust Gain control inside the bodypack unit

After use, slide the transmitter switch to the “OFF” position, which mutes and deactivates the radio signal and powers down the transmitter. Turn down the volume of the mixer or amp and then switch off the receiver.

Please note that the transmitter slide switch has a “MUTE” centre position, which is not used with the SU-series system. Switching the transmitter off automatically mutes the reception channel.

Unplug signal leads from the receiver and mixer or amplifier when moving or packing away.

If the system is not to be used for long periods of time, remove the batteries from the transmitters and unplug the power adapter from the receiver and the mains outlet.

Folding away or removing the antenna can also help avoid damage when the system is not in use.

Troubleshooting

Issue Solution
“POWER” LED does not light on receiver Ensure power adapter is connected to mains and working properly
Ensure receiver is switched on (press front power button until it lights)
“POWER” LED is lit but no “RF” or “AF” LEDs Ensure each transmitter is switched on
Check that each transmitter is not out of reception range
Check that all transmitter batteries are good/charged
“POWER” and “RF” LEDs are lit but no “AF” and no sound Check that each transmitter switch is switched on
Ensure each transmitter has good/charged batteries
Ensure there is no other nearby transmitter with the same frequency
All LEDs lit but no sound from mic Make sure receiver is properly connected to mixer/amplifier
Ensure that receiver and amplifier/mixer channel volumes are turned up
Microphone output is very loud or distorted Turn down the relevant channel VOLUME on receiver
Turn down gain on bodypack transmitters
Reduce gain on mixer/amplifier
Ensure that an XLR output is not fed to a “Hi-Z” line input
Microphone output is very low Turn up VOLUME on receiver
Turn up gain on bodypack transmitter
Increase gain of mixer/amplifier input
Ensure that the jack output is not fed to an XLR input with “Lo-Z” level
Check transmitter batteries

Specification

Specification Value
Carrier frequencies 863.42MHz (Red) + 864.3MHz (Green)
Weight : beltpack transmitter N/A
Dimensions : beltpack transmitter N/A
Weight : handheld transmitter 231g (no battery)
Dimensions : handheld transmitter 250 x 47mmØ
Power supply 14Vdc 350mA (adaptor supplied)
Antenna connection BNC
Batteries 4 x AA (2 per transmitter) included
Range 60m
Microphone : polar pattern Cardioid (handheld, neckband or lavalier)
Output connections 2 x balanced XLR, 1 x unbalanced 6.3mm jack
Output impedance 2.2k Ohms
Output level 400mV (balanced), 200mV (unbalanced)
Frequency response 50Hz - 18kHz (±3dB)
S/N ratio >80dB
THD <0.5% @ 1kHz
Dimensions : receiver 203 x 187 x 42mm
Weight : receiver 845g

Precautions

CAUTION
RISK OF ELECTRIC SHOCK DO NOT OPEN
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK) NO USER-SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL

This symbol indicates that dangerous voltage constituting a risk of electric shock is present within this unit

This symbol indicates that there are important operating and maintenance instructions in the literature accompanying this unit

Safety Notice

  1. Prior to use, read through this safety guide.
  2. Pay attention to safety warnings.
  3. Observe all operating requirements.
  4. For any items designed for indoor use only, do not operate near water or in humid environments.
  5. For cleaning, only use a lint-free, dry cloth.
  6. Install according to the specifications.
  7. Place away from heat sources or heating appliances.
  8. During placement, ensure adequate support for the product and access to controls and connectors.
  9. Do not obstruct any cooling vents or openings and allow adequate space for air flow.
  10. Use only power connections supplied with the product or suitable equivalents.
  11. Do not modify the equipment in any way.
  12. For any mains powered appliances, ensure that the mains voltage is as described in the specifications.
  13. Keep powered products and batteries away from the reach of children.
  14. In case of malfunction, water ingress or other damage, consult qualified service personnel.
  15. Avoid pressure or impact to the housing that may result in damage when transporting or installing this product.
  16. For any Earthed mains product, ensure that the power supply has a protective Earth connection.
  17. Keep all packaging materials out of reach of children.

Disposal : The "Crossed Wheelie Bin" symbol on the product means that the product is classed as Electrical or Electronic equipment and should not be disposed with other household or commercial waste at the end of its useful life. The goods must be disposed of according to your local council guidelines.

AVSL Group Ltd, Unit 2 Bridgewater Park, Taylor Road, Manchester, M41 7JQ, Unitied Kingdom

AVSL (EUROPE) Ltd, Unit 3D North Point House, North Point Business Park, New Mallow Road, Cork, Ireland

Errors and omissions excepted. Last updated -